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✦ Got Questions?

Frequently Asked Questions

Find answers to common questions about our AI solutions, implementation, and support.

General Questions

Will the AI replace my staff?
No. The AI supports your team by handling repetitive tasks, capturing inquiries, and reducing missed opportunities. Your staff can focus on higher-value work while the AI handles routine customer interactions.
What makes your AI different from a simple chatbot?
Our system is a complete customer engagement solution that works across website chat, phone calls, SMS, email, and social media. It includes lead qualification, CRM integration, appointment booking, and analytics — not just basic.
How quickly can we get started?
Most businesses are up and running within 1-2 weeks. The process includes discovery, configuration, testing, training, and launch.

Setup & Implementation

Do I need technical knowledge to use the system?
No. We handle all technical setup, configuration, and integration. You'll receive training on the dashboard, and we provide ongoing support.
Can the chatbot be added to my existing website?
Yes. The chatbot can be added to most websites via a simple script. We support WordPress, Wix, Squarespace, Shopify, Webflow, and custom HTML sites.
How long does implementation take?
Typically 1-2 weeks from discovery to launch. Complex custom integrations may take longer.

Technical Questions

Can it connect to HubSpot or other CRMs?
Yes. We integrate with HubSpot, Salesforce, Zoho, Pipedrive, and many other CRMs. Leads and conversation data sync automatically.
Can customers book appointments through the AI?
Yes. We integrate with Calendly, HubSpot Meetings, Google Calendar, and other scheduling tools for seamless appointment booking.
Does the system work in multiple languages?
Yes. Our AI supports multiple languages including English, Spanish, French, German, and more. Language can be auto-detected or configured.

Pricing & Billing

Is there a setup fee?
The Starter plan has a one-time setup fee. Growth and Premium plans include setup at no additional cost.
Can I cancel anytime?
Yes. All plans are month-to-month with no long-term contracts. You can cancel with 30 days' notice.
Do you offer discounts for annual billing?
Yes. Annual plans offer two months free. Contact us for details.

Support

What kind of support do you provide?
We provide email support, a knowledge base, and scheduled training. Premium plans include priority phone support and dedicated account management.
What are your support hours?
Email support is available Monday-Friday, 9am-6pm EST. Our AI system runs 24/7/365 with monitoring and alerts.
Do you offer training for my team?
Yes. Training is included with all plans. We provide documentation, video tutorials, and live training sessions as needed.

Still Have Questions?

Our team is here to help. Schedule a free consultation or contact us directly.